Effective Date: September 1st, 2025
Bromhill (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and related platforms (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details, or any information you voluntarily provide.
- Usage Data: IP address, browser type, operating system, pages visited, and interactions with our website or services.
- Cookies & Tracking: We use cookies, pixels, and similar technologies to improve user experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and delivering our products or services.
- Processing transactions and sending order confirmations.
- Responding to inquiries, customer support requests, or feedback.
- Personalizing user experience and improving our Services.
- Sending updates, promotions, and marketing communications (if you have opted in).
- Complying with legal obligations and enforcing our policies.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following cases:
- Service Providers: With trusted third parties who assist with payment processing, shipping, IT support, or marketing.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Your Privacy Choices
- Opt-Out of Marketing: You may unsubscribe from promotional emails by following the link at the bottom of each email.
- Cookies: You can control or disable cookies through your browser settings.
- Access & Correction: You may request access to, correction of, or deletion of your personal data by contacting us directly.
5. Data Security
We implement appropriate technical, organizational, and administrative measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
7. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
8. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via the contact page.
